A: Yes, NEHHC employees are bonded. Boding insurance covers employees with professional liability, accident or injury in the home, and loss or injury to client property.

A; NEHHC only hires employees who have a valid certificate of training. Some agencies hire employees with little to no experience, in which case training occurs on the hob. When this happens, you may be the client the company is using to train their employee. Because unlicensed agencies are not regulated, they do not have hiring requirements.

A: NEHHC interviews prospective employees in-person. Background checks are conducted, which include both driving and criminal records. Positive references from a minimum of 2 places of employment are required. Our CNAs must be in good standing with the Maine State CNA Registry.

A: NEHHC's Registered Nurses (RN) supervise our employees. An RN will visit your home to supervise the worker once per month, and an RN will call your home to ask questions about the quality of your care once per month.

A: At NEHHC, an RN works with you, your physician, and your family (if desired) to develop a Plan of Care that meets your needs.

A: Yes, New England Home Health Care (NEHHC), is licensed by the State of Maine. Some agencies are registered by the state but not licensed, which means that they are not required to meet regulatory standards. However, you want an agency that is licensed by the State. This requires the agency to meet strict regulations. The Division of Licensing and Certification monitors licensed agencies on a regular basis to ensure compliance with these regulations.

A: NEHHC has an RN available 24 hours a day, 7 days a week for both clients and staff.

A: NEHHC has a scheduler available 24 hours a day, 7 days a week to cover scheduling needs and to replace workers if needed.